Privacy Policy

Last Updated: 4 December 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.civilconstructiontools.com (the “Site”).

1. Who We Are

We are Civil Construction Tools, a provider of engineering software and design aids based in South Africa. Website address: https://www.civilconstructiontools.com/

2. Compliance with POPIA

We are committed to protecting your privacy in accordance with the Protection of Personal Information Act (POPIA) of South Africa. As the “Responsible Party,” we ensure that your personal information is processed lawfully and reasonably.

3. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

Identity Data: Name and Surname.
Contact Data: Email address.
Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

Important regarding Payment Information: We do not store your credit card details on our servers. All credit card transactions and EFT processing are handled by our secure third-party payment gateways (Paystack and PayPal). These providers adhere to strict PCI-DSS standards.

4. How We Use Your Information

We use the information we collect to:

Fulfill Orders: Process your software downloads and generate license keys (via Easy Digital Downloads).
Communicate: Send purchase receipts, download links, and important software updates.
Screen for Risk: To screen our orders for potential risk or fraud (in particular, checking IP addresses vs. Billing location).
Improve the Site: To understand how our customers use our tools and to improve our software offerings.

5. Sharing Your Personal Information

We share your Personal Information with third parties only to help us use your Personal Information as described above. Specifically:

Easy Digital Downloads: This is our e-commerce platform.
Paystack & PayPal: These are our payment processors. We share transaction data with them only to the extent necessary for the purposes of processing your payments or refunding such payments.
Google Analytics: We use Google Analytics to help us understand how our customers use the Site.
Google AdSense: We may use third-party advertising companies to serve ads when you visit our website.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

6. Cookies

We use cookies to maintain your session (so you stay logged in) and to track the contents of your shopping cart.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

7. Embedded Content

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

8. Your Rights (Data Access)

Under POPIA and general data privacy best practices, you have the right to:

Request access to the personal information we hold about you.
Request that your personal information be corrected, updated, or deleted.
Object to the processing of your personal information.

If you would like to exercise this right, or if you wish to export your data, please contact us through the contact information below.

9. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This is required for us to provide you with future downloads of the software you purchased.

10. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Our site uses SSL (Secure Socket Layer) encryption for all data transmission.

11. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

12. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our Information Officer:

Civil Construction Tools Email: info@civilconstructiontools.com Contact Page: https://www.civilconstructiontools.com/contact